Sent: 09 June 2010 17:57 Ttop email

Dear Alexa, (And Team)

I wanted to take a moment out to both thank, and praise you for the level of service i received from your company. You have provided a level of service that to-date, has been second to none with anything else I have ever received when parting with my hard earnt cash!

Professional, courteous and helpful are just but a few words that could be used to desribe my experience with your company. Not only did you offer extremely competetive rates on the products but the speedy dispatch and communication to accompany was excellent.

I will certainly recommend your services to those I speak to reference car upgrades etc...

For your story books, all's well that ends well with my car. As you know I was very concerned on if i was purchasing the right parts or not, thankfully with the help of your assistant we got it right first time ! I'm not sure if you have a comments section for customers past but you're more than welcome to use anything I've said as a quote from a very happy and satisfied customer.

A sincere thank you once again,

I hope to visit again in the future (After I save up the pennies of course ! )

Craig

Sent: 27 October 2011 12:25

hi garry. thanks for letting me know, once again you have provided excellent service and customer care, you are a credit to yourself and msw !

many thanks,

james

Sent: 01 August 2011 12:01

Thanks very much, pads arrived and fitted: I don't think it could get any more efficient with less than one working day turnaround!!

Best regards

Andrew

Sent: 07 May 2011 09:00

Dear sir/madam,

Just want to say what excellent service from Motorsportworld. I'd not used you before, but stumbled across your site when searching for a new air filter for my wife's race car. Whilst the website wasn't that inspiring (it really doesn't do you justice), the speed of delivery and prices cannot be faulted - excellent stuff.

I will certainly be using you regularly from now on, keep up the good work!

Feel free to use this testimonial on your site etc.

Best regards

Chris

Sent: 03 May 2011 13:26

Thank you very much - your company is providing big cm service...
Have not expirienced that for a long time in England.

I will have a look as soon as I am at home and give you an answer.

Jan

Sent: 01 May 2011 16:11

Hi Colin,

All parts arrived within 2 working days - amazing considering the bank
holidays - Thanks again for your help will be back in touch for exhaust at
some point

Scott

Sent: 01 March 2011 18:57

Hi Alexa,

Many thanks for processing the refund - rest assured I shall return to yourselves once the warranty is no longer an issue. 
Once again, thanks for excellent customer service despite the small issue with the supplier ;)

Regards,

John

Sent: 24 February 2011 21:04

Just a quick note to say my order arrived by lunchtime today. 

I'm impressed with the total service I've received from you, helpful advice when placing order over the phone and prompt well packed delivery, a day after ordering. 

Why so many companies can't get this right is beyond belief, but to your benefit, as I'll be using you again for sure. 

Regards

Tony

Sent: 01 February 2011 13:45

Hi Alexa,
 
Please go ahead and charge the £17.49 to the card that was used for the original purchase and i will return the pads i have today/tomorrow depending on what time i  finish work. I am happy with your compromise and thankyou for your help.
I will be more than happy to use your company in the future as despite the mix up you have been very co-operative and efficient.
 
Thankyou
 
Aaron

Sent: 27 January 2011 17:16

Hi Alexa,

Just thought I would let you know that the brakes turned up today. Couldn't believe how quickly they turned up!

I have used MSW a few times now and you are always really helpful and offer a great service.

Will definitely be back next time i need something!

Many thanks

Aaron

Sent: 22 December 2010 15:03

Hello,

I just wanted to leave some feedback on a recent order from yourselves...

I placed an order for some HEL Lines for my Clio 197 over the weekend of 18/19 December. On Monday, I recieved an email from Garry explaining that HEL were in fact now closed until after Christmas and was I happy to wait for them to reopen or did I want to change/cancel my order. It was good of Garry to inform me of this as most companies would've just charged my card and said nothing about it. I rang Garry on Monday evening and explained that I'd need the Lines in time for a trackday on 22.01.11 but that I was happy to wait until HEL reopen as long as he could gaurantee I'd have my Lines in time. I found Garry very helpful and friendly.

Then, today at 1410, my HEL Lines arrived at my front door. I don't know how you've managed to get them here in such a short time but I'm well impressed, so thank you!!!

I've had a fair amount of stuff from you guys over the last two years and it's things like this that keep me coming back and keep me reccomending you to my friends.

Merry Christmas to everyone there and hopefully I'll be ordering some more goodies from you in the New Year.

Kind regards,

William

Sent: 15 October 2010 08:41

Garry, I just arrived home from offshore yesterday afternoon, and my wife said that the box with the 4 shockers arrived in the morning.

Many thanks for an excellent service. I will no doubt need some more parts for the car and I will look through your site as I need them ( probably soon ) , however I will certainly sing your praises and recommend you to all the folks that I know are needing parts.

Many thanks once again.

Best regards, Ian

Sent: 13 October 2010 21:53

Garry,

just a quick mail to say thank you for the service I have received from both your company and ITG.
It's all fitted on my car and I'm amazed how quickly the air filter arrived!

Many thanks

Jon

Sent: 12 October 2010 13:41

Hi Garry just a quick message to say that the wheel spacers for the Alfa Romeo GTV Twin Spark 2.0 have arrived today thank you for a quick service much appreciated   Regards John

Sent: 04 October 2010 11:58

Excellent , Thank you- was not hassling you, just a bit worried the order did not work! 

Great service - thanks again!

Lee

Sent: 28 September 2010 18:35

Hi Garry,

The shox arrived ok this afternoon (Tues) care of UPS.

Thanks for an excellent service . . . . .

Martin

Sent: 24 September 2010 13:06

Hi Garry,

Excellent glad it went through ok, have just checked my hotmail as well and can confirm I now have the order acknowledgement.

Thanks again for all your help it has been invaluable.

Hope you have a good weekend.

Kindest Regards
Ben

Sent: 21 September 2010 19:34

Hello Gary just to let you let you know that i got my Eibach pro kit lowering springs for VW T4 TRANSPORTER . thank you for your prompt & helpfull service i will be using you again

                             thanks again Derek 

Sent: 17 September 2010 20:18

Garry

Big Thankyou for your fast results.

Can confirm credit recieved 17th Thanks again.All i have to do now is find time to Finish fitting parts.

Alex

Sent: 20 August 2010 20:48

Hi Alexa,

Excellent service, the Motad system arrived the day following my order being placed and was fitted by close of play that day. I wasn't able to collect my bike until today and the system looks great and sounds great as well.  I will have no hesitation to recommending your company to any of my associates.

I am always quick to complain when I receive less than satisfactory service and feel I have to be equally speedy when I have excellent service such as yours.

Thanks again.

Regards

Chris

Sent: 28 July 2010 14:45

Hi Garry.
 
Thank you for excellent service!
This wont be the last time i use your shop :-)

Best regards,
Christian

Sent: 28 July 2010 22:11

wow! this is excellent service, i thankyou for the prompt service and i will certainly use motorsportworld for future parts.
best regards andrew

Sent: 20 July 2010 07:04

Hi Alexa,

I just wanted to let you know that the discs arrived last week and were fitted at the weekend.

Thank you for your help, I will be sure to recommend you in future.

Regards,

Steven

Sent: 12 July 2010 19:38

Alexa,

Thanks for the reply. I wanted that filter and wanted to order from you guys again. I recently bought brake discs and pads. Good prices and good service. I will return when next I need something.

Cheers,

Simon

Sent: 01 July 2010 15:08

hi

Received today, thanks for the quality service.

Regards Tim

Sent: 22 June 2010 23:01

Hi Alexa , Just to let you know my springs arrived today , ONE DAY AFTER ORDERING !!! So thank you for such great service . Your company web page will now be my first port of call for any of the array of products you stock & i will be passing on your web page to any of my friends in the B.M.W.C.C Scotland who are also looking for stuff. As a mater of fact the lady who is our chairperson is disappointed that she didn't wait as she paid a fair bit more than me for her's.

So in conclusion thank you again for the fantastic service .

Best Regards

Tommy

Sent: 16 June 2010 13:06

Hi Alexa,

The springs I ordered for my VW T4 on Monday morning were delivered yesterday morning. Thanks for getting them sent out so quickly, it is much appreciated :-)

Best regards

Andy